Privacy Policy

1. Responsible party for data processing

Propyte S.A. de C.V. (hereinafter "Propyte"), with address at 5th Avenue, Playa del Carmen, Quintana Roo, Mexico, is responsible for the use and protection of your personal data, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) y su Reglamento.

For any questions related to this Privacy Policy you may contact us at: privacidad@propyte.com

2. Personal data we collect

Propyte may collect the following categories of personal data:

• Identification: full name, date of birth, nationality, CURP, RFC.
• Contact: email address, phone number, postal address.
• Financial: investment capacity, income source (only when necessary for investment advisory).
• Browsing: IP address, browser type, pages visited, session time, cookies.
• Preferences: type of property of interest, preferred areas, budget range.

We do not regularly collect sensitive personal data. If required, we will request your express prior consent.

3. Purposes of processing

Your personal data will be used for the following purposes primary:

• Respond to property information requests.
• Schedule appointments with real estate advisors.
• Send information about developments and properties of interest.
• Generate quotes and financial simulations.
• Follow up on purchase or investment processes.
• Fulfill contractual and legal obligations.

Secondary purposes (you may opt out without affecting primary purposes):

• Sending commercial communications, newsletters and promotions.
• Conducting market research and satisfaction surveys.
• Generating internal statistics on market preferences.

4. Data transfers

Propyte may transfer your personal data to:

• Real estate developers: when you request information about a specific development, your data may be shared with the corresponding developer to continue the advisory process.
• Affiliated brokers and advisors: to facilitate the service and follow-up process.
• Technology service providers: CRM platforms, email delivery, web hosting (under confidentiality agreements).
• Authorities: when required by law or a court order.

We will not sell or transfer your data to third parties for advertising purposes unrelated to Propyte without your consent.

5. ARCO rights

You have the right to Access, Rectify, Cancel or Oppose to the processing of your personal data (ARCO rights), as well as to revoke the consent granted and limit the use or disclosure of your data.

To exercise your rights you may send a request to privacidad@propyte.com incluyendo:

• Full name and contact details.
• Clear description of the right you wish to exercise.
• Copy of official identification.

Responderemos en un plazo máximo de 20 días hábiles a partir de la recepción de la solicitud.

6. Use of cookies and tracking technologies

Our website uses cookies and similar technologies to:

• Remembering your search preferences and locally saved favorites.
• Analyzing traffic and browsing behavior (Google Analytics).
• Improve functionality and user experience.

You may configure your browser to reject cookies, although this could limit some site functionality.

7. Data retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which they were collected, in accordance with the timeframes established by applicable law. Once that period has expired, we will proceed with their deletion in accordance with established internal procedures.

8. Changes to the privacy policy

Propyte reserves the right to modify this Privacy Policy at any time. Any changes will be published on this same page with the corresponding update date. We recommend reviewing this document periodically.

9. Competent authority

If you believe your right to personal data protection has been violated, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) en www.inai.org.mx.